- 3-5 years professional work within the experience design field, with prominent experience working in product and technology teams.
- Ability to own and influence solutions from scratch and/or improve existing features
- Experience with a user-centred design process and ability to empathise directly with our users
- Experience scoping and conducting user research to rapidly test solutions
- Experience creating user journey maps, wireframes and prototypes
- Proficient in design and prototyping software such as Figma/Sketch/Invision or equivalents
- Experience of UX strategies and trends across both web and mobile platforms
- Good analytical skills
- Ability to present creative concepts and communicate research insights to stakeholders, and build consensus cross-functionally.
- Experience working directly with developers for the implementation of designs.
- Demonstrated ability to work well as part of a cross functional team
- The ability to live ReachOut’s values and behaviours
- Effective working within a remote team