Product Design Manager

Intercom
🇮🇪Ireland
Ireland

At least 2 years of experience managing product designers and genuinely caring about how the people who report to you perform, feel, and grow. The ability to develop a genuine relationship with people and help them grow, learn, and succeed.

Experience designing digital products and systems. This isn’t solely a people management role—you’ll also be involved with and guide the product work. All of our managers care deeply about and actively engage in our product development process, details, and outcomes.

A working knowledge of the full stack of product design, from systems thinking to visual design. You don’t need to be a specialist in all of these things, but you should be able to have informed, intelligent conversations.

Ability to communicate with precision, clarity, honesty, and respect.

Ability to envision and lead change. There are many things that we still need to evolve and improve about how we work, and design managers are a key part in driving that change. We’re looking for someone who aligns with our values, but also who makes us better.

A growth mindset. Willingness to own problems. Comfort with ambiguity. Passion for building product. A desire to make things better.

Extra Information

You can find out exactly what we look for in designers at https://www.intercom.com/blog/hiring-designers-at-intercom/...and you can see our expectations and career paths for design managers at https://docs.google.com/document/d/1zqeuCgTL7zTcQRSgv-xoyndgiTyFchspncWDb3I0tbI/edit

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